Child and mother are in Different HH
| S No | Question | Answer |
| 1 | In WEA/WEDPS verification page, under Mother Name, the guardian’s Aadhaar is shown. But Child’s mother/father is alive and present in a different household from the child. | Step 1: Child Migration option will be provided in PS login. Step 2: After child is migrated to parent’s household, in the NBM Grievance module, “Application Form” grievance type will be enabled where the correct details of child and parents can be entered. |
| 2 | In WEA/WEDPS verification page, under Mother Name, the guardian’s Aadhaar is shown. Child’s mother/father is alive and present in same household as child. | In the NBM Grievance module, “Application Form” grievance type will be enabled where the correct details of child and parents can be entered. |
| 3 | Child is mapped to unknown household and mother Aadhaar is incorrect as per School data. Child’s mother is alive and in different HH. | Step 1: Child Migration option will be provided in PS login. Step 2: After child is migrated to parent’s household, in the NBM Grievance module, “Application Form” grievance type will be enabled where the correct details of child and parents can be entered. |
| 4 | Child is mapped to unknown person and mother Aadhaar is incorrect as per school data. But child’s mother is alive, and child and mother are in same HH. | In the NBM Grievance module, “Application Form” grievance type will be enabled where the correct details of child and parents can be entered. |
Divorce
| 5 | Parents are divorced and children are living with the father/Guardian. | In the NBM Grievance module, “Divorce” grievance type will be enabled where the correct details of child and parents/guardian can be entered. |
| 6 | Mother has married someone else, and children are living with father/guardian. |
Mother/Both Parents Working outside
| 7 | Mother is working outside Andhra, so child is living with grandparents. Father is alive and available. | In the NBM Grievance module, “Mother/Father working outside” grievance type will be enabled where the correct details of child and parents can be entered. Ensure Father and Child are in the same Household before raising grievance. |
| 8 | Mother and father are both working in other country. Child is living with grandparents. | In the NBM Grievance module, “Mother/Father working outside” grievance type will be enabled where the correct details of child and parents/guardian can be entered. Ensure Guardian and Child are in the same Household before raising grievance. |
Mother and child Aadhaar are wrongly entered
| 9 | In the “Mother and Child Aadhaar are same” scenario, both the child and mother Aadhaar need to be corrected. | In the NBM Grievance module, “Application Form” grievance type will be enabled where the correct details of child and parents can be entered. |
Child having Shishu Aadhaar/ not having Aadhaar
| 10 | Cancelled Aadhaar/Shishu Aadhaar is being shown in School education data. How can we replace current working Aadhaar with cancelled Aadhaar? |
Step 1: “Child Aadhaar Updation” module will be provided in PS login to replace cancelled/Shishu Aadhaar with working Aadhaar. Step 2: After working Aadhaar is added in household database, in the NBM Grievance module, “Application Form” grievance type will be enabled where the correct details of child and parents can be entered. |
| 11 | In the Invalid Child Aadhaar scenario, it is found that child has not enrolled for Aadhaar. |
Step 1: Child must enroll for Aadhaar Card. Step 2: Once Aadhaar card is received, add the child to Mother’s Household. Step 3: Update the child’s Aadhaar number in NBM portal in Field verification data module. |
Migration on marriage grounds
| 12 | Child is not in Household but Mother is in her Mother’s Household Child’s Father is in a different Household. |
1st Step– Mother shall be migrated to Husband’s Household through “Migration on Marriage Grounds” module in PS Login. 2nd Step– The Child shall be added to the Parent’s Household through PS Login. |
Rice Card Related
| 13 | Child and parents are in the same Household. But child is either not present in parent’s Rice Card or is present in rice card different from parent’s rice card. Are such cases considered for Ammavodi? | Yes. |
| 14 | For Ammavodi which is considered- Household or Rice Card. | Household |
Six Step Eligibility
| 15 | Some Income Tax Payees are also present in the NBM Field verification module. Should such cases be verified? Are such cases eligible? | Field verification module is for data correction. So, all cases must be verified. Eligibility check will be done during social audit process. |
| 16 | Field verification module is for data correction. Eligibility check will be done during social audit process |
Mother is dead, but mother Aadhaar not in Household.
| 17 | In the “Child in Household but Mother not in Household” scenario, corresponding mother is Dead and is hence not available in Household database. How can the Father’s Aadhaar be mapped to Childs Aadhaar? | In the NBM Grievance module, raise a grievance under “Mother/Father death” grievance type where the correct details of child and parents can be entered. |
General Questions
| 18 | Mother and Child are in different Households. After merging child and mother’s Household, will it reflect in WEA/WEDPS logins. | YES |
| 19 | Children are studying in other states. Are such cases eligible. | NO |
| 20 | In case mother is dead, and father is alive and available but not mentally stable. Last year the benefit was given to Guardian, so this year whose Aadhaar should be entered. | Father details shall be collected, in case of the death of Mother. In the “Mother Alive” column, select “No”, select “Father” from the dropdown and enter the Father’s Aadhaar. Select Guardian only when Mother and Father are both dead. |
| 21 | Child and mother in different HH..we are merging child to parents HH and in some cases parents to child HH in Field verification is this updated in HH or again will do in PS login? | Merge directly if possible through front-end available options.Otherwise select options in NBM and we will merge after completion of ammavodi data verification from backend. |
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