Child and mother are in Different HH
| S No | Question | Answer |
| 1 | In WEA/WEDPS verification page, under Mother Name, the guardianโs Aadhaar is shown. But Childโs mother/father is alive and present in a different household from the child. | Step 1: Child Migration option will be provided in PS login. Step 2: After child is migrated to parentโs household, in the NBM Grievance module, โApplication Formโ grievance type will be enabled where the correct details of child and parents can be entered. |
| 2 | In WEA/WEDPS verification page, under Mother Name, the guardianโs Aadhaar is shown. Childโs mother/father is alive and present in same household as child. | In the NBM Grievance module, โApplication Formโ grievance type will be enabled where the correct details of child and parents can be entered. |
| 3 | Child is mapped to unknown household and mother Aadhaar is incorrect as per School data. Childโs mother is alive and in different HH. | Step 1: Child Migration option will be provided in PS login. Step 2: After child is migrated to parentโs household, in the NBM Grievance module, โApplication Formโ grievance type will be enabled where the correct details of child and parents can be entered. |
| 4 | Child is mapped to unknown person and mother Aadhaar is incorrect as per school data. But childโs mother is alive, and child and mother are in same HH. | In the NBM Grievance module, โApplication Formโ grievance type will be enabled where the correct details of child and parents can be entered. |
Divorce
| 5 | Parents are divorced and children are living with the father/Guardian. | In the NBM Grievance module, โDivorceโ grievance type will be enabled where the correct details of child and parents/guardian can be entered. |
| 6 | Mother has married someone else, and children are living with father/guardian. |
Mother/Both Parents Working outside
| 7 | Mother is working outside Andhra, so child is living with grandparents. Father is alive and available. | In the NBM Grievance module, โMother/Father working outsideโ grievance type will be enabled where the correct details of child and parents can be entered. Ensure Father and Child are in the same Household before raising grievance. |
| 8 | Mother and father are both working in other country. Child is living with grandparents. | In the NBM Grievance module, โMother/Father working outsideโ grievance type will be enabled where the correct details of child and parents/guardian can be entered. Ensure Guardian and Child are in the same Household before raising grievance. |
Mother and child Aadhaar are wrongly entered
| 9 | In the โMother and Child Aadhaar are sameโ scenario, both the child and mother Aadhaar need to be corrected. | In the NBM Grievance module, โApplication Formโ grievance type will be enabled where the correct details of child and parents can be entered. |
Child having Shishu Aadhaar/ not having Aadhaar
| 10 | Cancelled Aadhaar/Shishu Aadhaar is being shown in School education data. How can we replace current working Aadhaar with cancelled Aadhaar? | Step 1: โChild Aadhaar Updationโ module will be provided in PS login to replace cancelled/Shishu Aadhaar with working Aadhaar. Step 2: After working Aadhaar is added in household database, in the NBM Grievance module, โApplication Formโ grievance type will be enabled where the correct details of child and parents can be entered. |
| 11 | In the Invalid Child Aadhaar scenario, it is found that child has not enrolled for Aadhaar. | Step 1: Child must enroll for Aadhaar Card. Step 2: Once Aadhaar card is received, add the child to Motherโs Household. Step 3: Update the childโs Aadhaar number in NBM portal in Field verification data module. |
Migration on marriage grounds
| 12 | Child is not in Household but Mother is in her Motherโs Household Childโs Father is in a different Household. | 1st Step– Mother shall be migrated to Husbandโs Household through โMigration on Marriage Groundsโ module in PS Login. 2nd Step– The Child shall be added to the Parentโs Household through PS Login. |
Rice Card Related
| 13 | Child and parents are in the same Household. But child is either not present in parentโs Rice Card or is present in rice card different from parentโs rice card. Are such cases considered for Ammavodi? | Yes. |
| 14 | For Ammavodi which is considered- Household or Rice Card. | Household |
Six Step Eligibility
| 15 | Some Income Tax Payees are also present in the NBM Field verification module. Should such cases be verified? Are such cases eligible? | Field verification module is for data correction. So, all cases must be verified. Eligibility check will be done during social audit process. |
| 16 | Field verification module is for data correction. Eligibility check will be done during social audit process |
Mother is dead, but mother Aadhaar not in Household.
| 17 | In the โChild in Household but Mother not in Householdโ scenario, corresponding mother is Dead and is hence not available in Household database. How can the Fatherโs Aadhaar be mapped to Childs Aadhaar? | In the NBM Grievance module, raise a grievance under โMother/Father deathโ grievance type where the correct details of child and parents can be entered. |
General Questions
| 18 | Mother and Child are in different Households. After merging child and motherโs Household, will it reflect in WEA/WEDPS logins. | YES |
| 19 | Children are studying in other states. Are such cases eligible. | NO |
| 20 | In case mother is dead, and father is alive and available but not mentally stable. Last year the benefit was given to Guardian, so this year whose Aadhaar should be entered. | Father details shall be collected, in case of the death of Mother. In the โMother Aliveโ column, select โNoโ, select โFatherโ from the dropdown and enter the Fatherโs Aadhaar. Select Guardian only when Mother and Father are both dead. |
| 21 | Child and mother in different HH..we are merging child to parents HH and in some cases parents to child HH in Field verification is this updated in HH or again will do in PS login? | Merge directly if possible through front-end available options.Otherwise select options in NBM and we will merge after completion of ammavodi data verification from backend. |



